Review Summary

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17 Reviews
Last 30 days Last 90 days All Reviews
Positive 0 0 16
Neutral 0 0 0
Negative 0 0 1
Overall Rating 0 0 4.6


Recommend store: Yes
Date 6/23/10
Rated by: worldisending
Note: this review is NOT about Backcountry, but rather to highlight that the prices that Backcountry lists is always not accurate (75% of the time).
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Customer service
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Date 11/23/09
Rated by: joyce56
Received Women's North Face Khumbu fleece today. Ordering was very easy and the UPS tracking system was a great help. Arrived 6 days after order placed. Price and quality were excellent. The best prices were on discontinued colors. Great selection and availability. Saved a lot of money on this popular jacket. Needed to place order on the phone because free shipping option would not register for the on-line order. Customer service rep was very professional and helpful. Would highly recommend this sight.
Date 11/19/09
Rated by: JodyG
I recently ordered a North Face jacket from Backcountry. The ordering process was professional and efficient. The item arrived as advertised and exactly when they said it would. I would order from them again without hesitation.
Date 11/7/09
Rated by: exree
Excellent. Free Shipping on most orders. Items ship quick, good email and/or phone customer service. A model for how all companies should conduct business.
Date 10/5/09
Rated by: sandershv
This was my first time shopping on line with Backcountry. It was a very positive experience. I had to return 1 pair because of size and they made it so easy. I ordered another pair and because I was a returning customer, they moved my order up the list. Great shopping experience. Helen
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